Frost & Sullivan research shows that more businesses are adopting headsets to accompany the growth of PC-based communications. As headsets reach employees at all levels of the organization, companies must pay attention to the cost of the new peripherals they deploy. But beyond price points alone, performance matters: when headsets don’t deliver the quality employers expect and users demand, employees stop using the tools—and their employers are deprived of the promised benefits and ROI of the new technology.
Highlights Include:
- Benefits of working with the right PC headset
- Top reasons why headset users feel that consumer-grade headsets fall short
- VC-enabled headsets are on the rise: 20.4% revenue CAGR
- Percent of firms that have replaced already desk phones with headsets: 75%
Source: Frost & Sullivan, “Choosing the Right Headset for Business Use: Cost and Performance Matters” .