2026 ANNUAL REPORT
The Workplace
Equation
Amplify what’s possible by bringing people, space, and technology together as one
HR MANAGER
FACILITIES LEAD
IT MANAGER
Some workplaces perform.
Others just function.
Based on insights from 1,700 IT, HR, and Real Estate and Facilities leaders across 11 markets, this essential report reveals what’s possible when these three pillars align into a unified system—and what’s still holding them back.
Our research found that the difference comes down to how well people, space, and technology work together.
See how your workplace stacks up.
Backed by data from the study, our Workplace Equation Assessment benchmarks your workplace experience and provides an actionable roadmap to help you move forward.
Download the Report
Uncover the formula for transforming static spaces into experience-driven workplaces that elevate what your business and its people can achieve.
Thank you!
Here are some of the highlights and key takeaways you’ll find in the report.
(%) of respondents who say a strong workplace experience improves:
Collaboration
87%
Productivity
87%
Decision making
85%
Employee
experience
86%
Employee health
& well-being
84%
Yet only
27%
treat workplace experience as a core business strategy.
There’s a natural tension between design, facilities, IT, and HR, which is really the intersection of those things where workplace experience sits.
HR / Employee Experience Leader
Who owns workplace experience? Everyone and no one.
81%
HR says
HR owns it
76%
IT says
IT owns it
72%
Real Estate says
Real Estate owns it
74%
WX says
WX owns it
The majority agree that cross-functional collaboration is very important.
87%
say cross-functional collaboration is extremely or very important to WX
But few have a unified workplace experience function.
34%
say a unified WX function actually owns the shared roadmap when it comes to workplace investment decisions
So, where’s the disconnect?
Most organizations see their workplace experience in pieces, but few have the complete picture.
Based on the data, we identified four stages of connecting measurement, operations, and strategy into a performance multiplier.
Workplace Equation Assessment
See how your workspace measures up against 1,700 industry leaders.
The levels of organizational maturity are:
1
Fragmented
Teams operate in silos and are more reactive to issues as they arise.
2
Aligned
Teams and signals are starting to connect across the organization.
3
Optimized
Measurement, governance, and consistency are stronger across teams.
4
Advanced
A proactive, measurable, continuously improving system is in place.
The lack of a reliable system or clearly defined ownership causes real friction, wastes real time, and costs real money.
Tech troubles
71% say employees experience technology issues at least sometimes, with 30% saying they experience them often or very often
Productivity loss
94% say WX failures have created at least one business cost, with 51% citing productivity loss when WX fails.
Time loss
30% report 16+ minutes lost per person when a meeting technical issue occurs (median loss is 12.2 minutes)
Data gaps
58% feel confident they possess the right ROI data to justify workplace experience and technology investments
The key is to connect the dots between how people use the space, how the technology performs, and how employees actually feel — turning everyday signals into meaningful insight.
What can you do right now?
Our research uncovered four essential actions you can apply to begin elevating workplace experiences.
When IT / AV gets involved in workplace projects
Before space
planning begins
After initial concepts
but before final
design
After plans are
mostly finalized
During
installation
Varies by project
Workplace technology / experience standards that organizations currently have in place
60%
Company-wide
65%
Office-based
47%
Support-based
46%
Desk-based
39%
Room-based
Most organizations have standards in place, but few extend all the way to the room, desk, and support.
Data sources used to understand actual workplace experience
62%
49%
40%
36%
32%
31%
25%
1% No tracking
Frequency of workplace updates based on usage data
Continuously:
We make adjustments based on insights on an ongoing basis
Scheduled:
We review and update on a scheduled basis
Reactively:
We only make changes when something breaks or a lease is up
Never:
Our standards are static
From fragmented silos to advanced flow
These findings are just a small part of the full report.
Download your copy to discover:
- What separates a fragmented workplace from an advanced one, and the fastest way to close that gap
- Why meeting room tech failures are draining productive minutes, and the time and money you could win back by fixing them
- The real barriers stopping teams from turning workplace data into action, and how the most mature organizations break through them
- What changes when teams align around a single workplace experience strategy, and the ROI clarity and planning power they gain as a result
Methodology
The research was conducted by The Harris Poll on behalf of Logitech among 1,700 individuals who are workplace experience decision makers at companies with 500 or more employees in Canada, France, Germany, India, Japan, the Philippines, Saudi Arabia, Singapore, United Arab Emirates, UK, and US. The survey was conducted May 13 - June 4, 2026. See the full report for more details on the methodology.
© 2026 Logitech. All rights reserved.